Privacy Policy
Last updated October 7, 2026
This Privacy Policy explains how Adobe Grand Villas ("we," "us," or "our") collects, uses, discloses, and protects information through adobegrandvillas.com (the "Site").
Adobe Grand Villas is a boutique hotel located at 35 Hozoni Drive, Sedona, Arizona 86336.
Information You Give Us
We may collect information you choose to provide, including:
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- Contact and concierge requests: your name, email address, phone number, travel dates if you provide them, and the contents of your message.
- Job applications: your name, contact information, position of interest, availability, proposed start date, résumé or LinkedIn information, and other information you choose to provide.
- Chats with Mihir, our AI concierge: the questions and information you submit through the chat and the responses generated for you.
- Communications: information you provide when you call, text, or email us.
Please do not submit payment card information, government identification numbers, passwords, medical information, or other highly sensitive personal information through website forms, text messages, or Mihir.
Reservations and Payments
Online reservations, add-ons, and gift purchases are completed through our secure booking page provided by ResNexus.
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ResNexus collects reservation and payment information on our behalf, and its own privacy policy and terms also apply when you use its services.
We receive the information necessary to manage your reservation and stay, which may include your name, contact information, stay dates, selected villa, guest information, preferences, and special requests.
Payment card information entered through the booking system is processed by ResNexus and its payment processors and is not stored directly on this Site.
Information Collected Automatically
When you visit the Site, our hosting, analytics, and related service providers may automatically receive standard technical information such as:
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- IP address
- browser and device type
- operating system
- pages viewed
- referring website
- approximate location derived from your IP address
- date and time of your visit
- interactions with the Site
We use this information to operate, secure, understand, and improve the Site.
Cookies and Similar Technologies
We use cookies and similar technologies for website functionality, analytics, and advertising measurement.
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We use Google Analytics to understand how visitors use the Site and Google Ads to measure the performance of our advertising, including when a visit results in a reservation or other action.
These services may use cookies, device identifiers, or similar technologies.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.
You can block or delete cookies through your browser settings. You may also use Google's available privacy and advertising controls.
Mihir, Our AI Concierge
Mihir is an automated AI concierge designed to answer general questions about Adobe Grand Villas and help guests plan their stay.
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When you use Mihir, the information you submit is sent to our AI service provider to generate a response.
Mihir's conversation history may be stored temporarily in your browser for the current session so the conversation can continue as you move between pages. That browser-session history is cleared when the session ends.
Messages submitted to Mihir are also processed by our AI service provider and may be retained by service providers in accordance with their applicable terms, security practices, and data-retention policies.
Please do not submit payment card numbers, government identification numbers, medical information, passwords, or other highly sensitive information through Mihir.
How We Use Information
We may use information to:
- respond to questions and requests
- provide concierge assistance
- manage reservations and prepare for guest stays
- provide guest services and fulfill requested add-ons
- process and review employment applications
- operate and improve the Site
- understand how visitors use the Site
- measure the effectiveness of advertising
- protect the Site and our business from fraud, spam, abuse, or security threats
- comply with legal, regulatory, accounting, and tax obligations
- protect the rights, safety, and property of our guests, staff, and business
How Information Is Shared
We do not sell your personal information for money.
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We disclose information to service providers and other parties when reasonably necessary to operate the Site, manage reservations, provide requested services, measure advertising, or comply with law.
These parties may include:
- ResNexus, which provides our booking page and reservation-management system
- Vercel, which hosts the Site
- Anthropic, which provides the AI service used by Mihir
- Google, for analytics, advertising measurement, maps, and other Google services used on the Site
- our email and communications providers
- payment processors associated with our reservation system
- local tour, dining, spa, transportation, and activity providers when you ask us to arrange services with them
- professional advisers and service providers that assist with business operations
- government authorities or other parties when required by law or when reasonably necessary to protect rights, safety, or property
Certain analytics and advertising technologies may be considered a "sale," "sharing," targeted advertising, or similar activity under some privacy laws even when no money is exchanged. Where applicable, you may have rights to opt out of those activities.
Third-Party Sites
The Site contains links to websites and services we do not operate, including our booking platform, Booking.com, Expedia, Tripadvisor, Instagram, restaurants, tour providers, and local attractions.
When you visit those websites, their own privacy policies and terms apply. Adobe Grand Villas is not responsible for the privacy practices or content of third-party websites.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to requests, manage reservations, provide guest services, review applications, maintain business records, resolve disputes, and meet legal, tax, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information and the service provider involved.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information, including encrypted HTTPS connections for the Site.
However, no method of transmission, processing, or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to information we are permitted or required to retain.
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Depending on where you live, applicable privacy law may give you additional rights, including rights relating to:
- access
- correction
- deletion
- data portability
- restriction or objection to certain processing
- opting out of certain targeted advertising, sales, or sharing of personal information
We will not discriminate against you for exercising privacy rights available to you under applicable law.
We may need to verify your identity before completing certain requests.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site.
If you believe a child has provided us with personal information, please contact us so we can review and, where appropriate, delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will post the updated version on this page and revise the "Last updated" date above.
Contact Us
Adobe Grand Villas
35 Hozoni Drive
Sedona, Arizona 86336Email: info@adobegrandvillas.com
Call: 928-963-1965
Text: 928-264-8866Adobe Grand Villas is operated by Red Capital Biotechnology, Inc.
